Melbourne Surfboard Shop

Surfboard Shipping Guarantees Insurance Delivery Times

Melbourne Surfboard Shop ships surfboards from Melbourne using couriers and packing methods built around safe board delivery. If a board is listed online, it is in stock and ready to ship from the shop floor, excluding custom and order-in purchases.

Shipping charges are calculated during checkout from the delivery address and board size. Tracking details are emailed once the parcel has been scanned by the courier.

Overview

Surfboard Freight Basics

In Stock Boards

Website stock is shipped from Melbourne Surfboard Shop inventory. Custom orders and order-in boards follow separate timing.

Major Regions

Surfboard shipping is available to major regions, capital cities, and nearby surrounds.

Higher Charge Zones

Some areas cost more, including Western Australia outside Perth and Fremantle, Tasmania outside Hobart, and island locations.

Calculated At Checkout

Final freight charges are calculated at checkout from your supplied shipping address.

Timing

Delivery Times

Melbourne Metro

Delivery can be as quick as 2-5 days within metropolitan Melbourne.

Interstate

Interstate surfboard delivery times vary around Australia and may take up to 10 days.

Multiple Items

Accessories, fins, boardbags, and other items may show different delivery windows because couriers handle parcel types differently.

Insurance

Packing & Insurance

Board Packaging

Surfboards are wrapped in two layers of high-quality bubble wrap with added nose and tail padding, then packed in an appropriately sized cardboard box.

Insured Freight

Surfboards are shipped with insurance in case of theft, freight damage, or courier negligence.

Possible Outcomes

Depending on the claim, resolution may include refund including return shipping, return shipping plus repair, or a contracted repair near the destination.

Claim

If A Board Arrives Damaged

1. Photograph the box

Take clear photos of the outer cardboard box and any damaged packaging before discarding it.

2. Photograph the board

Take precise photos of all damaged surfboard surfaces.

Second-Hand

Second-Hand Surfboard Shipping

Freight Calculator

Second-hand surfboard shipping is calculated at checkout. Customers can also arrange their own courier by selecting pick up in store and contacting the shop after purchase.

Second-Hand Surfboards

Delivery Requirements

Deliveries are normally made Monday to Friday between 9am and 5pm. A contact phone number is required and goods must be signed for. Re-delivery charges may be passed on if the address is unattended.

Verified Addresses

Melbourne Surfboard Shop does not ship to third-party addresses unless the address is known and can be verified.

Refused Or Unclaimed Freight

Customers are responsible for freight charges incurred by refused shipments, unclaimed goods, or unattended delivery addresses.