JOIN WAVE COUNT

Earn 500 points on sign up and be the first to know about our special promotions & giveaways.

EARN & REDEEM PONTS

The more you spend, the more rewards you'll receive. Make your way up the hierarchy for extra perks.

LIFETIME OF PERKS

Our loyalty program starts from your first purchase and accrues over our lifetime together.

Melbourne Surfboard Shop is proud to introduce our loyal customers to the Wave Count Reward Points program.
The program rewards purchases with a 'Wave Point' which when totalled, can be redeemed for discounts on products storewide and online.
Wave Points can be earned with purchases in-store and online.

PLEASE NOTE: The structure and perks of the rewards program are subject to occasional change.

Rewards

Bronze

(1-2499 points)

Silver

(2500-4999 points)

Gold

(5000-9999 points)

Platinum

(10000+)
Points / Dollar Spend 1 2 3 5
Sign Up Points 500 - - -
Birthday Points 500 points 500 points 500 points 500 points
Instagram Follow 500 points 500 points 500 points 500 points
Redeem for Discount Coupons Yes Yes Yes Yes
Referal Rewards $15 discount coupon $15 discount coupon $15 discount coupon $15 discount coupon
Repair Discount No No Yes Yes + Express
Hire Discount No No 1 x daily hire 1 x weekly hire incl. fins
Promo Early Access Yes Yes Yes Yes
Special Event Access No No Yes Yes

 

BONUS PERKS

Updated 10-10-2021

Bronze

-



SILVER

$20 Milestone Voucher



GOLD

Wax Block (Buy 3 Get 1 Free)
1 Free RYS Daily Hire Every 3 Months
Express Repairs

PLATINUM

Wax Block (Buy 3 Get 1 Free)
1 Free RYS Daily Hire per Month
Express Repairs
Every Fifth Repair Capped at $100

 


 

WAYS TO EARN

 

Waves reward program - Join by signing up to the membership program.

Signup

500 Wave Count Reward Points

Waves reward program - add points through product purchase.

Product Purchase

Accrue 'Wave Points' with each purchase.

Waves reward program - Instagram follow.

Follow on Instagram

500 Wave Count Reward Points

 

The amount of 'Wave Points' per spend is gradually increased when you reach certain point tiers (Bronze / Silver / Gold / Platinum)

 



 

WAYS TO REDEEM


Order Discount

100 Wave Count Reward Points = $1

 

Referral Coupon

Referring customer must spend over $50 to redeem $15 discount coupon.
Referred customer must spend over $100 to redeem $15 discount coupon.

 

PLEASE NOTE: Points cannot be earned or redeemed on Gift Cards.



 

HOW TO APPLY FOR REWARDS PROGRAM

Customers can automatically apply for the program by creating an account with Melbourne Surfboard Shop.

 

Online

Click HERE and Follow the prompts to register as a new customer.

 

In-store

Our staff can gladly sign you up with your initial purchase.
They will assign your contact details and purchase details to your email address.
Once sent, use your email address to complete your account set up, by following the prompts in the "Forgot Pasword" section HERE.



 

FAQs

 

How Do I Earn Wave Points?

To earn points on purchases you have to be logged in to your account (won't work on guest accounts).

Wave Points can be earned with each online or in-store spend. Each time you spend, you will receive an email with your updated 'Wave Points' balance. 500 Wave Count Reward points will also be applied when you sign up via our home screen pop up or follow us on the @ZAKSURFBOARDS Instagram handle (The API knows when you have signed up using your accounts and wont allow a secondary 500 points if you re-follow or sign-up again, so sign a mate up.)

 

 

How Do I Check My Loyalty Points Balance and Redeem Rewards?

Login to your account, then click the rewards tab below.

You can check your balance and rewards anytime by first accessing your ACCOUNT then clicking the Rewards Tab or Crown (Located in the lower right hand side of your screen). Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.

 

 

Emailed Discount Code Yet to Arrive?

There can be a 30-60 min delay on receiving codes via email. Please ensure you provide the correct email and check your spam inbox, as sometimes our emails can end up in there! If it's been more than 60 mins and you've checked your spam inbox please send us an email at info@melbournesurfboardshop.com.au using the same email you've signed up to our loyalty program with.

 

 

How Do I Use My Rewards?

When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward code. You can use your reward code during checkout. Just copy and paste your unique code into the discount bar during checkout and click 'Apply'. Note, you can only use one coupon code per order. Or if you would like to use your reward in-store, just let one of our staff know at the counter.

 

 

Terms and Conditions

Melbourne Surfboard Shop reserves the right to modify or cancel coupons / codes at any time.

Coupons / codes can only be redeemed once.

If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.

If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.

If you return an item and are refunded or partially refunded, any points earned from your purchase will be automatically removed.