Melbourne Surfboard Shop is proud to introduce our loyal customers to the Wave Count Reward Points program. The program rewards purchases with a 'Wave Point' which when totaled, can be redeemed for discounts on products storewide and online. Wave Points can be earned with purchases in-store and online.



 

WAYS TO EARN

Place an order

5 Wave Count Reward Points for every $1 spent

 

Follow on Instagram

500 Wave Count Reward Points

 

Signup

500 Wave Count Reward Points



 

WAYS TO REDEEM


Order discount

100 Wave Count Reward Points = $1

 

PLEASE NOTE: Points cannot be earned or redeemed on Gift Cards, Surfboards, Softboards or Stand Up Paddle Boards.



 

HOW TO APPLY FOR REWARDS PROGRAM

Customers can automatically apply for the program by creating an account with Melbourne Surfboard Shop.

 

Online

Click HERE and Follow the prompts to register as a new customer.

 

In-store

Our staff can gladly sign you up with your initial purchase. Feel free to prompt them if they forget, they may be too excited about your new board.



 

FAQs

 

How do I earn loyalty points?

Earn 5 Wave Count Reward Points for every $1 spent online or in-store*. Each time you spend, you will receive an email with your updated loyalty points balance. 500 Wave Count Reward points will also be applied when you sign up via our home screen pop up or follow us on the @zaksurfboards Instagram handle (The API knows when you have signed up using your accounts and wont allow a secondary 500 points if you re-follow or sign-up again, so sign a mate up.)

To earn points on purchases you have to be logged in to your account (won't work on guest accounts).

 

Emailed discount code yet to arrive?

There can be a 30-60 min delay on receiving codes via email. Please ensure you provide the correct email and check your spam inbox, as sometimes our emails can end up in there! If it's been more than 60 mins and you've checked your spam inbox please send us an email at info@melbournesurfboardshop.com.au using the same email you've signed up to our loyalty program with.

 

How do I check my loyalty points balance and redeem rewards?

You can check your balance and rewards anytime by accessing your account. Login HERE. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.

 

 

How do I use my rewards?

When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward code. You can use your reward code during checkout. Just copy and paste your unique code into the discount bar during checkout and click 'Apply'. Note, you can only use one coupon code per order. Or if you would like to use your reward in-store, just let one of our staff know at the counter.

 

Terms and Conditions

Melbourne Surfboard Shop reserves the right to modify or cancel coupons / codes at any time.

Coupons / codes can only be redeemed once.

If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.

If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.

If you return an item and are refunded or partially refunded, any points earned from your purchase will be automatically removed.